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Requirements Analysis

PC vendors and IT service providers are often faced with a large number of customer inquiries, they need to guide customers to install software, modify the configuration and remote maintenance computers.But different professional level and complexity of the problem result in many problems difficult to understand. Urgent need for remote assistance directly to the remote host or remote server for maintenance

Application principle

Effect

Sunlogin remote control functionality embedded, so that enterprises can be viewed by the customer service system embedded in Sunlogin remote functions quickly and accurately find the cause of the problem; simultaneously via Remote Assistance feature for users to quickly solve the problem. Greatly improves the processing efficiency and quality of customer inquiries, comparing not embedding Sunlogin save more than 13% customer service, greatly improving customer satisfaction

Requirements Analysis

Chains, many branches of large enterprises, for each branch computer maintenance we requires a lot of manpower and time costs. So that we really need a solution to quickly build a centralized IT operation and maintenance architecture, stands ready to provide technical support for remote branch office computers to reduce IT support costs, and shorten the time to improve the efficiency of operation and maintenance

Application principle

Effect

You can simplify IT operation and maintenance and centralized management just embed Sunlogin remote management. Quickly build a centralized IT operation and maintenance architecture, provide technical support for remote branch office computers anytime.So that you can save more than 2/3 time comparing before

Requirements Analysis

The deepening of enterprise information to make file sharing more important. As a business, I hope at the lowest cost way to build enterprise file server, so that all employees can access shared resources. Internal electronic documents is often more important, if the interception and illegal use of external staff, the enterprise will be a heavy blow . So the security of information transmission is a top priority

Application principle

Embed Effect

Sunlogin remote file allow enterprises to easily build internal file server. So employees in remote office at any time to extract a remote file. Sunlogin transmission using SSL encryption protocol 1024, even if hackers intercept illegal transfer files, they will be garbled, good way to ensure information security. Saves time and effort, improve work efficiency; improve information security

Requirements Analysis

Need to be in the company computer network after work, employees are gone after maintenance; most companies, websites, servers are on the forum room, after the first time you need to restart the server downtime, and 24 hours on duty wasteful ; various occasions unattended, the urgent need to be able to turn on the remote host, full control of a remote computer

Application principle

Effect

With related hardware (NIC wake-up or wake-up stick), So even no one is there just one step to open the remote host. You can save your cost and improve efficiency Remote management of mobile devices

Requirements Analysis

With the widespread use of mobile devices, the after-sale technical support extended to the mobile terminal, the extension of the customer service anywhere, this idea almost certain. Do not want to rely on computers, took the side of the phone, tablet, you can easily anywhere on a client / friend / company PC remote boot, remote assistance and remote support.

Application principle

Effect

Sunlogin supports multi-system. The remote control support mobiles to mobiles, pad to pad, computer to computer anytime and anywhere. Android iOS can be perfect fit in